Service Design | Product Management | InDesign
AccessNYC is an online public screening tool developed by the New York City Mayor's Office of Economic Opportunity and launched in March 2017. It is designed to help New York City residents determine the City, State, and Federal health and human service benefit programs for which they are potentially eligible to enroll.
Growing Up NYC is an online platform to educate parents on different resources available in the city for their children. Also developed by the New York City Mayor's Office of Economic Opportunity, it is designed to help New York City parents find resources for their children, determine milestones in their children's development, see public activities/events suitable for their children, and more.
I worked as a product and design apprentice to help conduct user tests with city programs leaders, foster youths, and other NYC residents and synthesize this research into product improvements for the launch of AccessNYC and GrowingUpNYC.